About Neko IM!
Contact nulani[at]neko.im via e-mail or XMPP.
Please see the forums. If something is broken, please make a post about it there or contact me on email: xmpp (at) neko.im.
Privacy: No more information is collected and stored than what is absolutely necessary. Rosters, vcards, offline messages, and so forth.
Uptime: As much as possible. No guarantees.